The AI Assistant That Melted at 2k RPS (And How We Got It Boring Again in 10 Days)

A Series B SaaS shipped an AI-assisted workflow that demoed like magic—and faceplanted under real customer load. We were called on a Friday; by the next week their p95 fell 83%, error rate dropped 10x, and cloud spend per request halved.

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Key takeaways

Implementation checklist